Delivery & Pickup Timetable
The Little Hen is a specialty food grocer that offers organic fruit & vegetables, vitamins & supplements, and a large range of gluten-free, dairy-free, vegan and refined sugar-free products. We are located at 270-272 Carlisle Street, Balaclava and currently deliver locally to our surrounding suburbs which are listed below.
If you order before 12pm, we will deliver that afternoon!
We deliver twice a day (Monday to Friday):
- MORNING DELIVERY: Between 9am and 1pm
- AFTERNOON DELIVERY: Between 1pm and 4pm
Our cut-off time for ordering is one hour before the delivery timeslot starts.
Delivery Charge and Minimum Order
There is a minimum order value of $40.
Orders below $50 are charged $7.50 delivery fee.
Orders above $50 have free delivery.
How orders are charged when shopping with us for the first time
Payment is done through credit card via our Paystream system. When you shop with us for the first time, our online payment system will verify your credit card by charging $1, which will then be automatically credited back to you when you complete your online purchase.
Adding an extra item to an already completed order
If you've forgotten something and have completed your order, not to worry! Simply give us a call on 9534 6588 and we can add it to your existing order.
When an item isn't available
If you've ordered an item that is out of stock, we will substitute it with the next available product closest in the price range. If the product or price is vastly different, we will give you a call to make sure you're happy with the replacement. If you don't want substitutes, there is an option to tick 'no substitutes' at check out.
Delivering to your door
You don't need to be home when we deliver, simply tell us where to leave it! We'll email you with a photo to let you know once the delivery has been made.
Suburbs Available for Home Delivery
We currently deliver to the following suburbs:
- St Kilda
- St Kilda East
- St Kilda West
- St Kilda Rd
- Albert Park
- Middle Park
- Caulfield North
- Port Melbourne
- South Melbourne
Next available delivery Today 9am - 1pm Check your address